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Operating Indicators for May 2015

Press Releases   •   Jun 28, 2015 17:06 SGT

Singapore Changi Airport handled 4.48 million passenger movements in May 2015, a growth of 2.6% compared to the same period in 2014. Flight movements increased by 0.4% to 29,000. During the month, 157,000 tonnes of airfreight were processed at Changi, a 0.3% decrease year-on-year.

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Operating Indicators for April 2015

Press Releases   •   Jun 02, 2015 15:00 SGT

Singapore Changi Airport handled 4.39 million passenger movements in April 2015, up 0.2% from a year ago. On the cargo front, airfreight shipments at Changi grew 1.6% to 153,400 tonnes. However, there were fewer aircraft landings and takeoffs during the month, down 0.4% on-year to 28,260.

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DFS unveils new Wines and Spirits flagship store at Changi Airport

Press Releases   •   May 07, 2015 14:31 SGT

DFS Group, the world’s leading luxury travel retailer, today opens its spectacular new wines and spirits flagship duplex store – the first of its kind in the world – at Singapore’s Changi Airport Terminal 3. At 11,400 square feet across two floors, the store is DFS Group’s largest single retail space for wines, spirits and tobacco.

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Singapore-themed instant prizes for Changi Millionaire 2015

Press Releases   •   May 06, 2015 12:10 SGT

As Singapore celebrates its 50th anniversary (SG50), a taste of Singapore and a touch of Changi Airport are what Singaporeans and travellers can go home with over the next six months. In a collaboration with local designers, Changi Airport Group is offering a set of six exclusive premiums as instant prizes in the latest instalment of Changi Airport’s ‘Be a Changi Millionaire’ campaign.

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Operating Indicators for March 2015

Press Releases   •   Apr 27, 2015 14:07 SGT

SINGAPORE, 27 April 2015 – Singapore Changi Airport recorded 4.54 million passenger movements in March 2015, 0.9% higher than a year ago. Aircraft movements were 1.2% fewer with 28,800 landings and take-offs, and cargo movements fell 4.2% to 162,700 tonnes.

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Reductions and rebates of aeronautical fees at Changi Airport

Press Releases   •   Apr 24, 2015 20:30 SGT

Measures to provide temporary cost support for airlines and ground handlers, and enhance the competitiveness of the air hub

SINGAPORE, 24 April 2015 – Changi Airport Group (CAG) announced today several reductions and rebates to aeronautical fees at Singapore Changi Airport, which will benefit airlines, ground handling agents and passengers. These include reductions to passenger service fees for transfer/transit passengers, landing fees for larger aircraft types, and franchise fees for flight catering and ground handling services. Existing rebates on landing fees for long-haul flights, aircraft parking and aerobridge charges will also be extended.

In addition, there will be strategic support measures designed to encourage airlines and ground handlers to attain high service and efficiency standards at Changi Airport, and to support them in the implementation of productivity enhancement initiatives at the airport. Together, the various measures will provide support to airlines and ground handlers amid challenging business conditions, while strengthening the competitiveness of the Changi air hub.

Boosting transfer and long-haul traffic

CAG remains committed to ensure Changi Airport’s position as a major global air hub, and seeks to grow transfer and long-haul traffic as part of this goal. Towards this end, the Passenger Service Charge for transfer and transit passengers will be reduced by two-thirds from S$9 to S$3 for travel from 1 July 2015 onwards*.

In addition, a 50% landing fee rebate for long haul flights , which is currently in place and due to expire on 31 March 2016, will be extended for another year to 31 March 2017. These measures will strengthen the attractiveness of Changi Airport as a long-haul transfer hub for both airlines and passengers.

With effect from 1 May 2015, there will also be a decrease in landing fees of up to 5% for large aircraft weighing over 360 tonnes, including the A380 and certain B747 aircraft types. This will make it more attractive for airlines to operate larger aircraft at Changi Airport, which allows for more efficient utilisation of runway capacity so as to serve more traffic.

Temporary cost relief for airlines

To continue its support of airlines at Changi Airport, CAG will extend a number of existing rebates enjoyed by airlines, providing them with additional cost relief. The ongoing 50% parking fee rebate and 15% aerobridge fee rebate – which were originally scheduled to end on 30 June 2015 – will be extended to 31 March 2017.

In addition, to support the cargo sector, the existing 50% landing fee rebate for scheduled freighter operations - which was due to expire on 31 March 2015 – has been extended to 30 September 2015. Following which, the rebate will be adjusted to 30% and apply until 31 March 2016. Separately, incentives for cargo agents leasing CAG’s cargo facilities at the Changi Airfreight Centre have also been extended to 31 March 2016.

Pursuing service and efficiency excellence for air hub competitiveness

Against a difficult operating backdrop of rising business costs and tight labour supply, CAG will help airport partners alleviate these challenges and support them to achieve high standards in service and efficiency levels.

With effect from 1 May 2015, there will be a 20% rebate on both flight catering and ground handling franchise fees. This will provide cost assistance to ground handling agencies, giving them more room to enhance service on the ground, such as by increasing staffing levels during peak periods.

In addition, CAG will fund strategic support measures designed to incentivise and help airlines and ground handlers to improve their service standards and offerings. It will roll out incentives for airlines and ground handlers to drive higher levels of efficiency and productivity, as it accelerates the implementation of new processes and technologies – including Fast and Seamless Travel (FAST) and early check-in services – to boost Changi Airport’s competitiveness.

Mr Lee Seow Hiang, CAG’s Chief Executive Officer, said, “Changi Airport’s success is very much dependant on the contributions of our airport partners, including airlines and ground handlers. Notwithstanding lower fuel prices, the operating environment in the near-term remains challenging for the region’s airline industry. Likewise, there are also tough conditions for our ground handlers. They face severe manpower constraints which may affect their ability to maintain the high level of service and efficiency expected by airlines and their passengers.

“The range of measures we announce today is a demonstration of CAG’s continued commitment and support to our partners, as we work with them to achieve success and growth of their operations at Changi Airport. At the same time, we hope to spur the continual pursuit of high service standards at the airport.”

CAG periodically reviews its aeronautical fees and cost support measures for airlines and airport partners. Based on prevailing market conditions and the airport’s infrastructure requirements, fees and rebates may be adjusted as necessary.  

Please refer to the attached Annex for a list of the measures. 

*Applicable for tickets purchased from 1 May 2015.

About Changi Airport Group

Changi Airport Group (Singapore) Pte Ltd (CAG) (www.changiairportgroup.com) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport (IATA: SIN, ICAO: WSSS) followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport (IATA: XSP, ICAO: WSSL) and through its subsidiary Changi Airports International, invests in and manages foreign airports.

Changi Airport is the world's sixth busiest airport for international traffic. It served a record 54.1 million passengers from around the globe in 2014. More than 350 retail stores and 160 F&B outlets are situated across three terminals to cater to passengers and visitors. With over 100 airlines providing connectivity to 300 cities worldwide, Changi Airport handles about 6,500 flights every week, or about one every 90 seconds.

Changi Airport Group (CAG) announced today several reductions and rebates to aeronautical fees at Singapore Changi Airport, which will benefit airlines, ground handling agents and passengers.

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Changi Airport Group celebrates close partnerships with family of airlines in Singapore’s Jubilee Year

Press Releases   •   Apr 23, 2015 22:00 SGT

CAG honoured its top airline partners at the Changi Airline Awards 2015, where a total of 23 awards were presented to airlines whose efforts have contributed to the growth and development of the Singapore air hub. Themed SG50, the awards ceremony, into its 10th year, also featured the pioneer airlines that have been operating in Singapore since the country’s independence.

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Changi Airport Group and Singapore Tourism Board ink largest strategic marketing deal to date

Press Releases   •   Apr 01, 2015 11:00 SGT

SINGAPORE, 1 April 2015 – Changi Airport Group (CAG) and Singapore Tourism Board (STB) are investing a combined S$35 million to boost awareness of and visitorship to both Singapore and Changi Airport. The collaboration is the largest strategic partnership between CAG and STB to date.

The two-year partnership will see both organisations embark on joint marketing campaigns – globally and within mutually-aligned key markets – aimed at building greater affinity and emotional ties with travellers. This initiative aims to shape and enhance long-term global perceptions of both Singapore and the award-winning Changi Airport as destinations in their own right and thereby driving tourist traffic to and beyond Singapore.

A line-up of exciting programmes

Local as Focal: Rethinking the airport experience

One of the cornerstones of this partnership is to inject more local flavour to the in-airport experience, with plans to showcase local brands, visual installations of local cultures and other Singapore-inspired displays across all terminals. Together with the amenities and facilities currently offered, these displays would make Changi Airport a must-see attraction in itself in Singapore.

Experiences as Core: Creating lasting impressions throughout the region

CAG and STB have previously embarked on various overseas joint marketing campaigns, from a micro-movie collaboration with local film-maker Royston Tan for the China market to an editorial partnership with Condé Nast Traveller Magazine in India. Riding on the momentum of these efforts, the two organisations will deepen their marketing efforts across the Asia-Pacific region, including key markets such as Australia, Indonesia, China and India. These collaborations will boost both parties’ efforts to shape a regional appreciation of Singapore as an ideal holiday and lifestyle destination. Joint campaigns will also be augmented by close collaboration with trade partners such as travel agents, airlines and cruise liners to curate relevant packages and itineraries for travellers to experience the allure of Singapore.

In the months to come, CAG and STB will also partner with Singapore Airlines to develop and market products that would provide visitors more compelling and enjoyable experiences in Singapore.

Content is King: Connecting emotionally with a global audience

CAG and STB also plan to work with established media partners with a global reach to better engage today’s increasingly discerning traveller through a myriad of co-curated content. Complementing these media partnerships are branded content opportunities that CAG and STB are jointly pursuing, such as MasterChef Asia. The Asian edition of the hit reality series, slated to air in the second half of 2015, will profile Singapore’s colourful and rich culinary heritage – which has made us a dining hotspot among many visitors – through a highly popular TV series, showcasing our multi-faceted city to a global audience.

Mr Lionel Yeo, STB’s Chief Executive said: “Changi Airport is a key gateway into Singapore and the premier aviation hub in the Asia-Pacific region. CAG is thus an important strategic partner for STB in promoting a quality experience for today’s visitor.

“Singapore and Changi Airport are known for efficiency. There are many other rich aspects about Singapore as a destination that we would like visitors to know more about and experience for themselves. Hence, this collaboration is a tremendous opportunity for us to shape global perceptions by showcasing memorable facets of Singapore, and help generate a desire for the Singapore experience,” explained Mr Yeo.

Timely and valuable partnership

Against the backdrop of a challenging market environment, this partnership represents the collective determination of both organisations to work towards sustainable annual growth in visitor arrivals of 3-4% over the next decade[1].

CAG and STB have worked closely over the years through various initiatives. Recent programmes include on-going joint initiatives such as CAG’s Growth and Assistance Incentive programme[2], MICE programmes, as well as fly-cruise partnerships with cruise operators Princess Cruises & Costa Cruises.

Leveraging the collective synergy, this latest collaboration will feature several initiatives tailored for a diverse range of audiences. As today’s travellers are increasingly discerning and selective, this partnership is timely in raising efforts to differentiate Singapore as a compelling destination.

Mr Lee Seow Hiang, CAG’s Chief Executive Officer, said: “Singapore and Changi Airport have to rise to the challenge of a highly competitive tourism landscape. This partnership will enable CAG and STB to pool our resources and enhance our joint marketing programmes to better capture greater mindshare among tourists to this region.

“CAG is proud to work with STB to promote Singapore and Changi Airport as Asia's finest gems, bringing to travellers Changi's signature first-class experience. Together, we aim to continue to grow visitor arrivals to Singapore and passenger movements at Changi Airport."

[1]http://www.mti.gov.sg/NewsRoom/Pages/Mr-S-Iswaran-at-the-Tourism-Industry-Conference-2013.aspx

[2]http://www.changiairportgroup.com/export/sites/caas/assets/media_release_2014/WEB-Media-Release-Changi-Airport-Group-rolls-out-Growth-and-Assistance-Incentive.pdf

About Changi Airport Group

Changi Airport Group (Singapore) Pte Ltd (CAG) (www.changiairportgroup.com) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport (IATA: SIN, ICAO: WSSS) followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport (IATA: XSP, ICAO: WSSL) and through its subsidiary Changi Airports International, invests in and manages foreign airports.

Changi Airport is the world's sixth busiest airport for international traffic.  It served a record 54.1 million passengers from around the globe in 2014.  More than 350 retail stores and 160 F&B outlets are situated across three terminals to cater to passengers and visitors.  With over 100 airlines providing connectivity to 300 cities worldwide, Changi Airport handles about 6,600 flights every week, or about one every 90 seconds.

Changi Airport Group (CAG) and Singapore Tourism Board (STB) are investing a combined S$35 million to boost awareness of and visitorship to both Singapore and Changi Airport. The collaboration is the largest strategic partnership between CAG and STB to date.

Read more »
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Operating Indicators for February 2015

Press Releases   •   Mar 30, 2015 12:00 SGT

Passenger traffic at Singapore Changi Airport grew 0.3% on-year in February 2015, with 4.12 million passengers passing through the airport. There was a 7.3% increase in airfreight movements to 136,000 tonnes of cargo processed during the month. Aircraft movements decreased by 1.0% to 26,490.

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SIA and CAG extend successful Changi Transit Programme partnership

Press Releases   •   Mar 16, 2015 12:00 SGT

Under the extension of the Changi Transit Programme to 31 March 2016, Singapore Airlines or SilkAir customers who transit through Changi Airport on either carrier can redeem a Changi Dollar Voucher (CDV) of $20 or $40 value, depending on their point of origin. Customers who are connecting on select Air New Zealand-operated flights to or from Auckland can also redeem the CDV.

Contacts 5 contacts

  • Press Contact
  • 24-hour Media Duty Hotline
  • Corporate Communications
  • corpefmo.cpktfntomyeugms@changrfiairpwwipolnrtmw.cglom
  • (65) 8608 3522
Changi Airport's 24-hour hotline for media enquiries, image requests and any other communication matters.

About Singapore Changi Airport

Rethink Travel

Changi Airport is the world's sixth busiest airport for international traffic. It served a record 54.1 million passengers from around the globe in 2014. More than 350 retail stores and 160 F&B outlets are situated across three terminals to cater to passengers and visitors. With over 100 airlines providing connectivity to 300 cities worldwide, Changi Airport handles about 6,600 flights every week, or about one every 90 seconds.

Address

  • Singapore Changi Airport
  • PO Box 168 Singapore Changi Airport
  • 918146 Singapore
  • Singapore